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Frequently asked questions - FAQ

Module Compatibility for Prestashop 1.6 Module Compatibility for Prestashop 1.7

Why should use FAQ?

When they have questions related to your store, the first thing customers normally do is looking for the answers right in your site as they may be busy or not interested in calling or visiting your store.

Some might leave your website for not finding FAQ.
Don’t miss any potential customers just because of lacking FAQ.

Add this extension to your cart immediately!

Module also enables you to receive new questions from your customers, answer them and quickly post these questions on the FAQ page.

Your customers can submit their own questions and receive your responses directly to their e-mail addresses.


- Compatible with RESPONSIVE themes

- SEO Optimized ( SEO url rewriting )
- Created Admin Tabs in BackOffice ( Moderate FAQ )
- Multilingual & Multishop

- Your customers can submit their own questions and receive your responses directly to their e-mail addresses.
- email notification for admin when customer send own question
- email notification for customer when administrator approve customer question with link on the question

- Module Frequently asked questions - FAQ use  Web  2.0  design
- All  functions are based on Ajax

- Admin can add new Questions
- Admin can edit Questions
- Admin can delete Questions
- Unlimited number of questions to add
- Admin can change Questions Position in the admin panel

- Admin can add new Categories
- Admin can edit Categories
- Admin can delete Categories
- Unlimited number of categories to add

- Search field included on the FAQ page
- Sort questions by categories on the FAQ page
- Admin can change Position FAQ item
- Support CAPTCHA in Asq a question form


- Enable or Disable URL rewriting
- Enable or Disable Ask a Question submit form
- Enable or Disable Captcha on submit form
- Admin can set the number of items in the "Block FAQ"


- Block FAQ ( Left column, Right column, Footer, Home )
- Admin can change Position "Block FAQ" (Left column, Right column, Footer, Home, None)
- Admin can change number of items in the "Block FAQ" (default 5)



- CUSTOM HOOK: You can show FAQ on a single page (CMS or other places for example)



Changed French translation




Fixed bug when admin try installing module and was enabled the Developer mode




Fixed bug for enable/disable left or right columns on the Prestashop 1.7.x.x
Updated Installation_Guid.pdf




Fixed bug for empty image for "Shop association" field, when admin try add FAQ category or FAQ question - only for Prestashop 1.7.x.x
Add border for field "Answer" when admin try add/edit FAQ question - only for Prestashop 1.7.x.x
Fixed bug related for filter questions by category and when admin try change position




Updated captcha color
Fixed minnor bugs in the settings of the module
Fixed CSS bug with block FAQ for home page only for mobie devices
Fixed bug for empty meta only for prestashop 1.7.x.x




Fixed bug for escaping smarty variables




Compatibility with Prestashop 1.7
Changed design Ask a question form
Fixed bug for URL in FAQ block in the Right Column




Improve translations of the module




Add CUSTOM HOOK : You can place FAQ questions block on a single page (CMS or blog for example)




New design in admin panel -> configure module
Add hookModuleRouters for prestashop 1.6
Delete inline CSS styles
Fixed bug for SSL in URLs
Improve Multilanguage functional
Sorted Faq questions by category
Sort FAQ category by position in admin panel


Free Updates:

Module Version 1.4.4
Prestashop Compatibility 1.3.x, 1.4.x, 1.5.x, 1.6.x, 1.7.x
Core modifications required No
Translations available EnglishFrenchGermanyItalySpain
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in addition to proposing modules of very good quality, there is also excellent support when you have a problem. For my part, the support has solve th...
2017-10-20 09:08:37
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Found best login module and help for it from PrestaShop Modules Store, Thank you!...
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Nice and usefull User account module. So nice support to solve some issues on it. Thanks, best regards....
2017-08-16 21:08:02
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